Spruce Haven Farm

Shipping & Returns

We are a working farm in the country side. Typically, we go to town twice weekly when not prohibited by winter road conditions or farm urgencies.

We ship exclusively via Canada Post and our website is integrated with their shipping calculator. We will notify you when your order has been shipped.

Please note:
Regular surface, small packets and letter mail prices do not include delivery confirmation, package tracking, and insurance.

Expedited and Express shipping rates include delivery confirmation, tracking numbers and insurance.


Return/Refund Policy
Items that are defective can be returned for a full refund including applicable shipping within 14 days of receipt of product.

Exchange/Credit Items can be exchanged for a store credit in the amount of the purchase price, excluding shipping, within 14 days of receipt,returned for exchange or store credit must be received back in exactly the same condition as they were sent out. We do not accept exchanges that have come into contact with pet hair or smoke.

Should you need to return something to us, please Contact Us for instructions on how to proceed.